Privacy Statement Tourmaster Travel Services (Pvt.) Ltd.
Tourmaster Travel Services (Pvt.) Ltd ('' 'we' "'), based in Sri Lanka, is responsible for the processing of personal data as shown in this privacy statement.
Tourmaster Travel Services (Pvt.) Ltd considers careful processing of personal data of the utmost importance. Personal data are carefully processed and secured. In processing we comply with the requirements of the General Data Protection Regulation (the "Rules"). This Privacy Statement sets out how we collect and use your information, in accordance with the Rules.
In this Privacy Statement we explain which personal data we collect and use, and for what purpose we do so. We encourage you to read this Privacy Statement carefully. This Privacy Statement covers our website, https://tourmastertravelservices.com/ and related websites and Services.
This Privacy Statement was last modified on: 25 May 2018
Use of personal data
If you use websites and related Services offered by Tourmaster Travel Services (Pvt.) Ltd, you can share personal data with us. We collect and use personal data that you, or your company, share with us directly. We will not use the personal data for any purpose other than that described in this statement, unless you have given your permission in advance.
Types of data collected
When you use our Services, we can collect the following data:
- First and last name
- Address data
- Phone number
- E-mail address
- Other personal data that you actively provide by, for example, creating a profile on this website, in correspondence and by telephone
- Information about your activities on our website
- Data about your surfing behavior across different websites (for example because this company is part of an ad network)
- Internet browser and device type
- Bank account number
Grounds for processing
We process your personal data in general for the following purposes:
- Handling your payment
- Sending our newsletter and / or advertising brochure
- Call or e-mail you if necessary to carry out our services
- Inform you about changes to our services and products
- Tourmaster Travel Services (Pvt.) Ltd analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
- Tourmaster Travel Services (Pvt.) Ltd also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.
We collect your personal data on the basis of the legitimate interests or your consent, which you can withdraw at any time.
Storage of personal data
We keep your personal data as long as necessary to realize the purposes of this Privacy Statement. In general, we retain personal data from our website visitors for 26 months.
You have the right to request access to the information about you that we process. You can do this by contacting us directly. We will make sure to provide you with a copy of the data we process about you. We may need to verify your identity to comply with your request.
If you believe that the information we have about you is incorrect, you can contact us so we can update the information to ensure it is accurate. You also have the right to object to certain data processing operations. If at any point you wish for us to delete information about you, you can communicate it to us.
You can contact us at any time with these requests and we will respond in a timely manner applicable with the Rules. If you are unsatisfied with the reply received from us, you may then refer your complaint to the relevant supervisory authority.
Provision to third parties
We will not share your information with others without your consent, unless this is necessary in the context of the execution of the agreement that you, or your organization, has entered into with us, or unless this is a legal obligation.
Transfer of personal data
To realize the purposes described in this Privacy Statement we can transfer your data outside the EEA. If this is the case, we will take the appropriate measures to ensure that personal data are properly protected. For transfers to the United States, we ensure that such a US party complies with the Privacy Shield. For other transfers, we can transfer your data to a country recognized by the European Commission that provides an adequate level of protection with regard to Personal Data.
Data you provide can be retained for statistical analysis, including through Google Analytics and Piwik. These statistics are used to optimize the Services. This way we can see how our visitors use the website and on that basis improve the website. Where possible, we will pseudonymize this data.
We want to offer you relevant and personal information in a user-friendly way. For this we use various types of cookies on our websites. For example, we place cookies that are necessary for the functioning of the site. Think of the possibility of reacting, the operation of spam filters, playing video and caching to make the website faster. We also use analytical cookies that do not infringe your privacy.
Cookies are generally stored for the duration of the (browser) session. In addition, your IP address can be stored in the log files of our web server if you use our Services. This is necessary to properly manage and secure our Services. We do not use your IP address to track or register your online behavior.
We are usually unable to associate your IP address with your name, address or other identifying information, except when you provide us with such information and continue to use the same IP address.
You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.
We ensure that your personal data is protected against loss or against unlawful processing. Among other things, we have taken the following technical and organizational measures:
- Logical access control, use of passwords and possibly a second factor;
- Encryption of data;
- Pseudonimization of data;
- The use of Virtual Private Servers (VPN) accessible with the SSH key;
- Transfers only over SSL;
- Purpose-bound access restrictions;
- Verification of recognized authorizations.
Third party websites and services
Our Services include activities related to providing software that enable our customers to build their own professional websites. Our customers determine what kind of data they collect on or through their website. We only process such data on behalf of our customers. If you have questions about information that our customers collect on or through their website, you can contact the organization that set up the website. Our customers determine which other services or plug-ins they use. This Privacy Statement does not apply to such other services or plug-ins, nor to third-party websites that are visited via links. We can not guarantee that these third parties treat your personal information safely and reliably. We advise you to read the privacy statements of these parties.